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Emploi

Project manager

IT PROGRAM MANAGER

Job Description

Reporting to the COO, the applicant will play a leading role in the planning, implementation and post-deployment support of solutions.

Responsibilities:

  • Establish and maintain a climate of trust with customers while protecting the business relationships that the company has with them;
  • Identify and make corrections to the problems raised by clients;
  • Establish timelines and monitor all project implementation activities;
  • Monitor, document and update the budget and manage changes and addenda for every project;
  • Monitor project approval activities by the client;
  • Plan and supervise the delivery, implementation and start-up activities;
  • Support the project management team;
  • Manage the team of team leads dedicated to the projects;
  • Support and work closely with business analysts dedicated to projects;
  • Prepare monthly reports as well as a report for every project;
  • Formulate recommendations to improve quality assurance procedures;
  • Provide the necessary information for the preparation of invoices to the accounting department.

Experience and skills sought:

  • Minimum of 10 years of experience in delivering critical and service-oriented operational projects in the areas of IT and software development;
  • University degree or equivalent experience;
  • Strong technical knowledge of product development concepts, Agile / Kanban methodology and software delivery lifecycle;
  • Demonstrated experience implementing solutions and services in multiple environments, platforms and for different stakeholders;
  • Demonstrated ability to solve problems, to make recommendations and to make sound decisions;
  • Strong leadership and communication skills at all levels;
  • PMP, Scrum Master and ITIL certifications (assets).

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